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New Client Information

Upon Your Arrival
Please try to arrive a few minutes before your scheduled appointment in order to allow time to find parking and our suite, #210. Our offices are located at 1605 Hope Street in South Pasadena, at the corner of Hope St. and Fair Oaks Ave. (Papa John’s building). Free two-hour parking is available on all surrounding streets.

Suite #210 is located on the 2nd floor, to the left and around the corner from the elevator. As you enter the waiting room, there is a light switch to the right of the coffee bar with your doctor’s name above it. Please press the switch “on” upon arrival. This will let us know you have arrived for your appointment. Please make yourself comfortable until someone arrives to greet you. Generally this will be within just a few minutes.


Payment and Insurance

Drs. McMullin, Hammoudeh, and Monroe are all "in network" providers with Aetna and Magellan, which includes Magellan-serviced CA Blue Shield members.  

Additionally, Dr. McMullin is also "in network" with Cigna. 

Dr. Manevich is "in network" with Caltech's Aetna insurance plan for their students.

ALL of our providers can accept ANY PPO insurance plan as "out of network" providers.

If you are planning to use insurance, we will attempt to verify your insurance coverage and to estimate any amount for which you will be covered prior to your visit. In order to do so, we will need the following information from you in advance of your visit.

Insurance Company Name    
Patient Name    
Date of Birth    
Insured's Name    
Insured's Date of Birth    
Relationship to Patient    
Phone Number for Mental / Behavioral Health (Usually an 800 number
on back of insurance card)
 
Member ID Number    
     

 
You will also need to provide a method of payment for your co-pay or for the total cost of the visit if you are not covered by "in network" insurance. We accept cash, check, or credit card.

PAYMENT IS DUE AT TIME OF SERVICE


Cancellation Policy

Your appointment is time that is reserved just for you. If you cannot come to your appointment, we can often schedule someone else who might need to be seen on an urgent basis. Therefore, we ask that you kindly provide at least 24 hours notice of changes or cancellations to avoid being charged for a missed appointment. Insurance plans will not reimburse a missed appointment. Appointment cancellations due to illness and/or emergencies are dealt with on an individual, case-by-case basis.

Intake Forms

There are some initial forms that will need to be completed for your first visit. You may access these by clicking on the forms packet below for your doctor. If you are able to complete these in advance and bring them along with you to your appointment, it will save you about 15 minutes of time. The credit card form must be completed and left on file with us even if you are not planning to routinely use a credit card for payment. This will be used for any missed appointment charges, returned checks, etc.

  


Dr.Tina Bradley Intake

Dr. Susan Hammoudeh Intake

Dr. Inessa Manevich Intake


Dr. Melissa McMullin Intake


Dr. Kristina Monroe Intake


Dr. Kristina Monroe Assessment



  Verdant Oak Behavioral Health, Inc.
1605 Hope Street, Suite 210
South Pasadena, CA 91030

Tel. 323-345-1402


Verdant Oak Behavioral Health (VOBH) is a group of collaborating psychologists located in South Pasadena.
We provide behavioral health services, including: Adult psychotherapy Child/Adolescent psychotherapy Couples therapy Family therapy Group therapy

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